Why Not Turn on Automated Responses to Reviews/Recommendations?

  Facebook recently released a tool that makes it easier for brands to manage their online reputation…or did they? Facebook allows brands to turn on Automated Responses when a customer recommends or leaves a “Doesn’t Recommend” status for a brand. Brands can create one canned response for “Recommended” and one canned response for “Doesn’t Recommend.”Continue reading “Why Not Turn on Automated Responses to Reviews/Recommendations?”